
تعداد نشریات | 45 |
تعداد شمارهها | 1,219 |
تعداد مقالات | 10,473 |
تعداد مشاهده مقاله | 20,217,838 |
تعداد دریافت فایل اصل مقاله | 13,905,750 |
چالشهای بازاریابی باشگاههای ورزشی از طریق فضای مجازی: رویکرد کیفی مبتنی بر تحلیل محتوا | ||
فصلنامه علمی پژوهشهای کاربردی در مدیریت ورزشی | ||
مقاله 3، دوره 13، 4 (بهار 1404) - شماره پیاپی 52، فروردین 1404، صفحه 33-46 اصل مقاله (1.12 M) | ||
نوع مقاله: مقاله پژوهشی | ||
شناسه دیجیتال (DOI): 10.30473/arsm.2025.68438.3782 | ||
نویسندگان | ||
ابراهیم علی دوست قهفرخی* 1؛ سمیرا زمانیان یزدی2؛ احسان محمدی ترکمانی3 | ||
1استاد، گروه مدیریت ورزشی، دانشگاه ﺗﻬﺮان، ﺗﻬﺮان، اﯾﺮان. | ||
2دانشجوی دکتری، گروه مدیریت ورزشی، دانشگاه ﺗﻬﺮان، ﺗﻬﺮان، اﯾﺮان. | ||
3استادیار، گروه مدیریت ورزشی، دانشگاه ﺗﻬﺮان، ﺗﻬﺮان، اﯾﺮان. | ||
چکیده | ||
پژوهش حاضر با هدف شناسایی چالشهای بازاریابی باشگاههای ورزشی از طریق فضای مجازی انجام شد. این پژوهش از نظر هدف بنیادین و از نظر نوع دادهها کیفی بود. جامعه آماری تحقیق حاضر را اساتید مدیریت ورزشی، اساتید بازاریابی، فعالان در حوزه بازاریابی فضای مجازی و مدیران و مالکان باشگاههای ورزشی کشور ایران تشکیل دادند. نمونهگیری تا رسیدن سازههای تحقیق به سطح اشباع دادهای با رویکرد گلولهبرفی ادامه یافت و این مهم پس از مصاحبه با 18 نفر به دست آمد. برای گردآوری دادهها در این مطالعه، ابزار مصاحبه نیمهساختاریافته عمیق به کار رفت. پس از جمعآوری دادهها، ابتدا شرکتکنندگان در این مطالعه و ویژگیهای جمعیتشناختی آنان توصیف شد و پس از آن کدگذاری دادهها و مراحل مختلف آن بر اساس رویکرد تحلیل محتوای عرفی ارائه گردید. نتایج تحقیق نشان داد که چالشهای شناسایی شده برای بازاریابی باشگاههای ورزشی از طریق فضای مجازی در 10 مقوله و 39 مفهوم دستهبندی شد که مقولهها شامل ضعف دانش، ضعف فناوری، ایجاد مزاحمت، محتوای نامناسب، امنیت پایین، اعتماد پایین مخاطب، ضعف در کنترل، بدنام شدن برند، تعداد بالای مسیرها و هزینه بالا بود. بر اساس نتایج تحقیق میتوان بیان کرد که استفاده از فضای مجازی در امر بازاریابی باشگاههای ورزشی میتواند به یک مزیت رقابتی تبدیل شود که البته در این مسیر با چالشهای مختلفی روبهرو هستند که برای کسب نتایج بهتر نیاز است که این چالشها به بهترین شکل ممکن رفع یا مدیریت شوند. | ||
کلیدواژهها | ||
چالش؛ بازاریابی؛ فضای مجازی؛ تحلیل محتوا؛ باشگاه ورزشی | ||
عنوان مقاله [English] | ||
Marketing Challenges of Sports Clubs through Virtual Space: A Qualitative Approach Based on Content Analysis | ||
نویسندگان [English] | ||
Ebrahim Ghahfarokhi1؛ Samira Zamaniyan Yazdi2؛ Ehsan Mohamadi Torkamani3 | ||
1Professor, Departmentof Sport Management, University of Tehran, Tehran, Iran. | ||
2Ph.D Student, Department Sport ManagementUniversity of Tehran, Tehran, Iran. | ||
3Assistant Professor, Department of Sport Management, University of Tehran, Tehran, Iran. | ||
چکیده [English] | ||
The present study was conducted with the aim of identifying the marketing challenges of sports clubs through virtual space. This research was fundamental in terms of its purpose and qualitative in terms of the type of data. The statistical population of this research was made up of sports management professors, marketing professors, activists in the field of virtual space marketing, and managers and owners of sports clubs in Iran. Sampling continued until the research constructs reached the level of data saturation with the snowball approach, and this was achieved after interviewing 18 people. To collect data in this study, in-depth semi-structured interview tool was used. After collecting the data, first the participants in this study and their demographic characteristics were described, and then the data coding and its different stages were presented based on the traditional content analysis approach. The results of the research showed that the challenges identified for marketing sports clubs through virtual space were categorized into 10 categories and 39 concepts, which categories include weak knowledge, weak technology, creating nuisance, inappropriate content, low security, low audience trust, weak control, The reputation of the brand was high number of routes and high cost. Based on the results of the research, it can be said that the use of virtual space in the marketing of sports clubs can become a competitive advantage, but in this way, they face various challenges that need to be solved or managed in the best possible way to get better results. | ||
کلیدواژهها [English] | ||
Challenge, Marketing, Virtual Space, Content Analysis, Sports Club | ||
مراجع | ||
Ahmad, N. S., Musa, R., & Harun, M. H. M. (2016). The Impact of Social Media Content Marketing (SMCM) towards brand health. Procedia Economics and Finance, 37, 331-336. https://doi.org/10.1016/S2212-5671(16)30133-2 Alavion, S. (2020). The Solutions for and Challenges ahead of Launching a Rural e-Marketing System: the Delphi Technique. Journal of Entrepreneurship Development, 13(3), 361-380. (Persian)https://doi.org/10.22059/jed.2020.303167.653359 Argan, M., Argan, M. T., Köse, H., & Gökalp, B. (2013). Using Facebook as a Sport Marketing tool: A Content Analysis on Turkish Soccer Clubs. İnternet Uygulamaları ve Yönetimi Dergisi, 4(1), 25-35. https://doi.org/10.5505/iuyd.2013.74046 Bormann, A., Weimann, G., & Müller, O. (2014). Social Media Marketing Activities of Top European Football Clubs. European Sport Management Quarterly, 14(4), 390-416. Christopher, P. (2015). Internet and social media strategy in sports marketing. In Twenty-Third European Conference on Information Systems (ECIS). Münster, Germany. Chun, J. W., & Lee, M. J. (2016). Increasing individuals' involvement and WOM intention on Social Networking Sites: Content matters!. Computers in Human Behavior, 60, 223-232. https://doi.org/10.1016/j.chb.2016.02.069 Chung, A. Q., Andreev, P., Benyoucef, M., Duane, A., & O’Reilly, P. (2017). Managing an Organisation’s Social Media Presence: An Empirical Stages of Growth Model. International Journal of Information Management, 37(1), 1405-1417. https://doi.org/10.1016/j.ijinfomgt.2016.10.003 Constantinides, E. (2014). Foundations of social media marketing. Procedia-Social and behavioral sciences, 148, 40-57. https://doi.org/10.1016/j.sbspro.2014.07.016 Coyle, P. (2010). Teams active in social media build strategic advantage. Street & Smith’s Sports Business Journal, 12(37), 18. Feiz, D., Baghernezhad Hamzekolaie, M. E., & Mahavarpour, F. (2022). Challenges and solutions for applying new technologies in iranian marketing (Case study: Augmented Reality (AR) Technology). New Marketing Research Journal, 12(3), 153-176. (Persian) https://doi.org/10.22108/nmrj.2022.133629.2700 Felix, R., Rauschnabel, P. A., & Hinsch, C. (2017). Elements of strategic social media marketing: A holistic framework. Journal of Business Research, 70, 118-126. https://doi.org/10.1016/j.jbusres.2016.05.001 Hou, R., Wu, J., & Du, H. S. (2017). Customer social network affects marketing strategy: A simulation analysis based on competitive diffusion model. Physica A: Statistical Mechanics and its Applications, 469, 644-653. https://doi.org/10.1016/j.physa.2016.11.110 Ismail, A. R. (2017). The influence of perceived social media marketing activities on brand loyalty: The mediation effect of brand and value consciousness. Asia pacific journal of marketing and logistics, 29(1), 129-144. https://doi.org/10.1108/APJML-10-2015-0154 Kazemipour, A., Akbari Yazdi, H., Mohammadkazemi, R., & Elahi, A. R. (2022). Internationalization of Iran football Clubs’ Brand. Sport Management Studies, 14(71), 303-338. (Persian) https://doi.org/10.22089/smrj.2018.6278.2276 Keegan, B. J., & Rowley, J. (2017). Evaluation and Decision Making in Social Media Marketing. Management Decision, 55(1), 15-31. https://doi.org/10.1108/MD-10-2015-0450 Kekäläinen, T., Tammelin, T. H., Hagger, M. S., Lintunen, T., Hyvärinen, M., Kujala, U. M., ... & Kokko, K. (2022). Personality, motivational, and social cognition predictors of leisure-time physical activity. Psychology of Sport and Exercise, 60, 102135. https://doi.org/10.1016/j.psychsport.2022.102135 Khaleghi, A., Moeini, H., & Jami Pour, M. (2019). Identifying and Ranking the Challenges and Opportunities of Social Media Marketing. New Marketing Research Journal, 9(1), 69-88. (Persian). https://doi.org/10.22108/nmrj.2019.101773.1093 Kondracki, N. L., Wellman, N. S., & Amundson, D. R. (2002). Content analysis: Review of methods and their applications in nutrition education. Journal of Nutrition Education and Behavior, 34(4), 224-230. https://doi.org/10.1016/S1499-4046(06)60097-3 Lis Pasarell, X. (2021). Creation and Development of a Sports Club Marketing Strategy Plan Master's thesis, Universitat Politècnica de Catalunya. Mohammad Kazemi, R. Omid, Y. (1389). Sports Entrepreneurship: an Emerging Approach in Entrepreneurship and Sports Management. Research in Sports Management and Movement Behavior, 2(18), 47-63. (Persian) Mohammadkazemi, R., Talebi, K., Davari, A., & Dehghan, A. (2021). Designing a Model of Empowerment for Small and Medium-Sized Businesses Knowledge-Based with a DEMATEL Approach. Iranian Journal of Management Sciences, 16(61), 1-16. (Persian). Moreno, S. M., Calderón, G. G. A., & Moreno, F. M. (2016). Social media marketing perspectives in the organization in Morelia, Mexico. International Journal of Marketing Studies, 8(2), 128. http://dx.doi.org/10.5539/ijms.v8n2p128 Rana, K. S., & Kumar, A. (2016). Social media marketing: Opportunities and challenges. Journal of Commerce and Trade, 11(1), 45-49. https://doi.org/10.26703/jct.v11i1.227 Relling, M., Schnittka, O., Sattler, H., & Johnen, M. (2016). Each can help or hurt: Negative and positive word of mouth in social network brand communities. International Journal of Research in Marketing, 33(1), 42-58. https://doi.org/10.1016/j.ijresmar.2015.11.001 Safiullah, M., Pathak, P., Singh, S., & Anshul, A. (2017). Social media as an upcoming tool for political marketing effectiveness. Asia Pacific Management Review, 22(1), 10-15. https://doi.org/10.1016/j.apmrv.2016.10.007 Sofyan, D. (2022). The development of sports management research in Indonesia in the early twenty-first century: A bibliometric analysis. Indonesian Journal of Sport Management, 2(1), 28-37. https://doi.org/10.31949/ijsm.v2i1.2248 Srinivasan, R., Bajaj, R., & Bhanot, S. (2016). Impact of social media marketing strategies used by micro small and medium enterprises (MSMEs) on Customer acquisition and retention. IOSR Journal of Business and Management, 18(1), 91-101. Stelzner, M.A. (2023). Social Media Marketing Industry Report: How marketers are using social media to grow their businesses. social media examiner. https://www.socialmediaexaminer.com/social-media-marketing-industry-report-2024/ Tahmaseb pour, Sh. M., Hosseini, S. E., doosti, M., Alizadeh, F. (2018). Evaluation of marketing mix of Mazandaran Premier League (P7). Journal of Sport Management AND Motor Behavior, 12(23), 251-268. (Persian) Thompson, A. J., Martin, A. J., Gee, S., & Eagleman, A. N. (2014). Examining the Development of a Social Media Strategy for a National Sport Organisation a Case Study of Tennis New Zealand. Journal of Applied Sport Management, 6(2), 15. https://doi.org/10.7290/jasm06rcgl Torres, C. R., & López Frías, F. J. (2023). A Just Organized Youth Sport. Journal of the Philosophy of Sport, 50(1), 83-99. https://doi.org/10.1080/00948705.2023.2165931 Tsitsi Chikandiwa, S., Contogiannis, E., & Jembere, E. (2013). The adoption of social media marketing in South African banks. European Business Review, 25(4), 365-381. https://doi.org/10.1108/EBR-02-2013-0013 Wallace, L., Wilson, J., & Miloch, K. (2011). Sporting Facebook: A content analysis of NCAA organizational sport pages and Big 12 conference athletic department pages. International Journal of Sport Communication, 4(4), 422-444. https://doi.org/10.1123/ijsc.4.4.422 Wegierska, A. E., Charitos, I. A., Topi, S., Potenza, M. A., Montagnani, M., & Santacroce, L. (2022). The connection between physical exercise and gut microbiota: implications for competitive sports athletes. Sports Medicine, 52(10), 2355-2369. https://doi.org/10.1007/s40279-022-01696-x Zainal, N. T. A., Harun, A., & Lily, J. (2017). Examining the mediating effect of attitude towards electronic words-of mouth (eWOM) on the relation between the trust in eWOM source and intention to follow eWOM among Malaysian travellers. Asia Pacific Management Review, 22(1), 35-44. https://doi.org/10.1016/j.apmrv.2016.10.004 | ||
آمار تعداد مشاهده مقاله: 311 تعداد دریافت فایل اصل مقاله: 246 |