
تعداد نشریات | 45 |
تعداد شمارهها | 1,219 |
تعداد مقالات | 10,473 |
تعداد مشاهده مقاله | 20,217,899 |
تعداد دریافت فایل اصل مقاله | 13,905,854 |
چارچوب مفهومی مدیریت تعارض در مقصدهای گردشگری (مورد مطالعه: مناطق حفاظتشده) | ||
برنامه ریزی توسعه کالبدی | ||
دوره 11، شماره 4، اسفند 1403، صفحه 1-20 اصل مقاله (1.75 M) | ||
نوع مقاله: مقاله پژوهشی | ||
شناسه دیجیتال (DOI): 10.30473/psp.2025.72973.2749 | ||
نویسندگان | ||
رقیه قنبری قادیکلائی1؛ محمود ضیایی* 2؛ وجه الله قربانی زاده3؛ محمود جمعه پور4 | ||
1دکتری گردشگری، دانشگاه علامه طباطبائی، تهران، ایران | ||
2استاد گروه مدیریت جهانگردی، دانشگاه علامه طباطبائی، تهران، ایران | ||
3استاد دانشکده مدیریت و حسابداری، دانشگاه علامه طباطبائی، تهران، ایران | ||
4استاد گروه برنامهریزی اجتماعی، دانشگاه علامه طباطبائی، تهران، ایران | ||
چکیده | ||
تعارض امری اجتنابناپذیر میان دستاندرکاران در مقصدهای گردشگری است. به همین سبب نیز مدیریت تعارض موردتوجه محققین رشته گردشگری قرارگرفته است؛ بنابراین نیاز است با بازنمایی نقشه کلی مطالعات صورت گرفته در این حوزه و شناسایی نقاطی که نیازمند تلاش هستند پرداخته شود. بر این اساس هدف این مقاله شناسایی و تبیین رویکردها و شکافهای مطالعاتی در حوزه مدیریت تعارض در مقصدهای گردشگری خاص همچون مناطق حفاظتشده است. این پژوهش از حیث هدف بنیادی، ازنظر رویکرد، استقرایی و در قالب پژوهش کیفی و روش مرور دامنهای و سیستماتیک است. جامعه آماری این تحقیق شامل مقالات، کتب و رسالههای منتشرشده در پایگاههای داده معتبر خارجی و داخلی در دوره زمانی 2000 تا 2024 است که پس از سه مرحله غربالگری 78 مطالعه با استفاده روش نمونهگیری هدفمند انتخاب شد. تحلیل داده ها بر اساس رویکردهای مبتنی بر تکرار منابع ثانویه است. یافتههای پژوهش در سه بخش دلایل بروز تعارض، ویژگیهای تعارض، چگونگی مدیریت تعارض دستهبندیشدهاند. با ترکیب مفاهیم استخراج شده مدل مفهومی ارائه شد که در آن مصالحه، سرمایه اجتماعی، کنش جمعی، خودسازماندهی و اقدام مشارکتی از جمله مهمترین مؤلفهها جهت مدیریت تعارض در مقصدهای گردشگری هستند. چارچوب مفهومی استخراج شده میتواند مبنایی برای پژوهشهای آتی در این حوزه مطالعاتی باشد. | ||
کلیدواژهها | ||
تعارض؛ مدیریت تعارض؛ مقصدهای گردشگری؛ مناطق حفاظتشده؛ مرور دامنهای | ||
عنوان مقاله [English] | ||
A Conceptual Framework for Conflict Management in Tourism Destinations (Case Study: Protected Areas) | ||
نویسندگان [English] | ||
roghayeh ghanbari ghadikolaei1؛ mahmood ziaee2؛ vajhollah ghorbanizadeh3؛ Mahmoud Jomehpour4 | ||
1Ph.D. in Tourism, Allameh Tabataba'i University, Tehran, Iran | ||
2Professor, Department of Tourism Management, Allameh Tabataba'i University, Tehran, Iran | ||
3Professor, Department of Management and Accounting, Tabataba'i University, Tehran, Iran | ||
4Professor, Department of Social Science, Allameh Tabataba'i University, Tehran, Iran | ||
چکیده [English] | ||
Conflict is an inevitable phenomenon among stakeholders in tourism destinations. Consequently, conflict management has garnered the attention of tourism researchers. Therefore, it is necessary to address this by representing the overall map of studies conducted in this field and identifying areas requiring further effort. Accordingly, the aim of this paper is to identify and explain the approaches and research gaps in the field of conflict management in specific tourism destinations, such as protected areas. This research is fundamental in terms of purpose, inductive in approach, and conducted as a qualitative study using a scoping and systematic review method. The statistical population of this research includes articles, books, and theses published in reputable foreign and domestic databases between 2000 and 2024, from which 78 studies were selected using purposive sampling after three screening stages. Data analysis is based on approaches that involve the recurrence of secondary sources. The research findings are categorized into three sections: reasons for conflict occurrence, characteristics of conflict, and how to manage conflict. By synthesizing the extracted concepts, a conceptual model was developed in which compromise, social capital, collective action, self-organization, and participatory action are among the most important components for managing conflict in tourism destinations. The extracted conceptual framework can serve as a basis for future research in this field of study. | ||
کلیدواژهها [English] | ||
Conflict, Conflict Management, Tourism Destinations, Protected Areas, Scoping Review | ||
مراجع | ||
Alexander, E. R. (2020). Complexity, institutions and institutional design. Handbook on Planning and Complexity, 19. Almeida, J. (2017). Leadership in conflict management. The case of tourism versus territory conflict. Finisterra, 52(104). Almeida, J., Costa, C., & Da Silva, F. N. (2017). A framework for conflict analysis in spatial planning for tourism. Tourism Management Perspectives, 24, 94-106. Almeida, J., Costa, C., & Da Silva, F. N. (2018). Collaborative approach for tourism conflict management: A Portuguese case study. Land use policy, 75, 166-179. Ariana, A. , Kazemian, G. and Mohammadi, M. (2020). Conflict management model of urban regeneration stakeholders in Iran (Case study: Hemmat-abad neighborhood of Isfahan). Motaleate Shahri, 9(35), 117-132. doi: 10.34785/J011.2021.197. [In Persian]. Aminian, N. and Seyed Naghavi, M. A. (2018). Presenting Pattern of Good Governance of Tourism in Iran. Tourism Management Studies, 13(42), 27-102. doi: 10.22054/tms.2018.9018. . [In Persian]. Ansell, C. & Gash, A. (2008). Collaborative governance in theory and practice. Journal of public administration research and theory, 18(4), 543-571. Bagheri, F (2019). The Model of the integrated management of coastal tourism (Case study: Mazandaran province), Disertation in Tourism, the Degree of Doctor of Philosophy (PhD) in Tourism, Allameh Tabatabaei University, Tehran. [In Persian]. Bown, N. K., Gray, T. S., & Stead, S. M. (2013). Co-management and adaptive co-management: Two modes of governance in a Honduran marine protected area. Marine Policy, 39, 128-134. Boix-Fayos, C., Martínez-López, J., Albaladejo, J., & de Vente, J. (2023). Finding common grounds for conflict resolution through value analysis of stakeholders around the socio-ecological crisis of the Mar Menor coastal lagoon (Spain). Landscape and Urban Planning, 238, 104829. Berkes, F. (2010). Devolution of environment and resources governance: trends and future. Environmental Conservation, 37(4), 489-500. Borrini, G., Dudley, N., Jaeger, T., Lassen, B., Neema, P., Phillips, A., & Sandwith, T. (2013). Governance of protected areas: from understanding to action. Best practice protected area guidelines series, (20). Butler, J. R. A., Young, J. C., McMyn, I. A. G., Leyshon, B., Graham, I. M., Walker, I., ... & Warburton, C. (2015). Evaluating adaptive co-management as conservation conflict resolution: learning from seals and salmon. Journal of environmental management, 160, 212-225. Carlsson, L., & Berkes, F. (2005). Co-management: concepts and methodological implications. Journal of environmental management, 75(1), 65-76. Chim-Miki, A. F., & Batista-Canino, R. M. (2018). Development of a tourism coopetition model: A preliminary Delphi study. Journal of Hospitality and Tourism Management, 37, 78-88. Emerson, K. T. Nabatchi, and S. Balogh. 2012. An integrative framework for collaborative governance. Journal of Public Administration Research and Theory, 22: 1–29. https://doi.org/ 10.1093/jopart/mur011. Ehrhart, S., & Schraml, U. (2018). Adaptive co-management of conservation conflicts–An interactional experiment in the context of German national parks. Heliyon, 4(10). Ehrhart, S., Soliku, O., & Schraml, U. (2022). Conservation conflicts in the context of protected areas in Ghana and Germany: Commonalities, differences and lessons for conflict analysis and management. GeoJournal, 87(4), 2787-2803. Flyvbjerg, B. & Richardson, T. (2004). Planning and Foucault: in search of the dark side of planning theory. Aalborg Universitetsforlag. Fazel bakhsheshi, F. (2008). The relationship between cultural factors and the level of participation in community-oriented tourism (the case study of Zaghmarz village), A dissertion for the degree of Master of Tourism, Allameh Tabatabaei University, Tehran. [In Persian]. Ghanbari, R. (2024). A model for conflict management associated with tourism development in protected areas (Miankaleh Wetland as a case of study), A dissertation for the degree of Master of Tourism, Allameh Tabatabaei University, Tehran. [In Persian]. Gómez, S., Carreño, A., & Lloret, J. (2021). Cultural heritage and environmental ethical values in governance models: Conflicts between recreational fisheries and other maritime activities in Mediterranean marine protected areas. Marine Policy, 129, 104529. Hall, C. M. (2013). A typology of governance and its implications for tourism policy analysis. In Tourism governance (pp. 27-47). Routledge. Hammer, T. (2016). Protected areas and regional development: conflicts and opportunities. In Protected Areas and Regional Development in Europe (pp. 21-36). Routledge. Islam, M. W. Ruhanen, L. & Ritchie, B. W. (2018). Adaptive co-management: A novel approach to tourism destination governance? Journal of Hospitality and Tourism Management, 37, 97-106. Izadi yazadanabadi, A. (2000). Conflict management, Printing and Publishing Institute. [In Persian]. Jentoft, S., van Son, T. C., & Bjørkan, M. (2007). Marine protected areas: a governance system analysis. Human ecology, 35, 611-622. Khaledian, F. (2020). Developing ecotourism to reduce human-wildlife conflict (Badr and Pashan Protected Area), A dissertation for the degree of Master of Tourism, Natural Resources Engineering, Kordestan university, Tehran, Iran. [In Persian]. McDonald, J. R. (2009). Complexity science: an alternative world view for understanding sustainable tourism development. Journal of Sustainable Tourism, 17(4), 455-471. Marques, N., Fazito, M., & Cunha, A. (2022). Tourism development discourse dynamics in a context of conflicts between mining and nature conservation in the Brazilian Cerrado Hotspot. Journal of Sustainable Tourism, 30(11), 2574-2594. Mirzaei, R. (2007). Identification of Proper Integrated Tourism Management Framework for Iran Protected Areas Miankaleh as a Case Study, A dissertion for the degree of Master of Tourism, Allameh Tabatabaei University, Tehran. [In Persian]. Moore, C. W. (2014). The mediation process: Practical strategies for resolving conflict. John Wiley & Sons. Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., ... & Moher, D. (2021). The PRISMA 2020 statement: an updated guideline for reporting systematic reviews. bmj, 372. Plummer, R. & Fennell, D. A. (2009). Managing protected areas for sustainable tourism: prospects for adaptive co-management. Journal of Sustainable Tourism, 17(2), 149-168. Pondy, L. R. (1967). Organizational conflict: Concepts and models. Administrative science quarterly, 296-320. Pearson, L. J., & Dare, M. (2019). Framing up the “stretching” of co-management. Society & Natural Resources, 32(4), 363-381. Pennington-Gray, L., Schroeder, A., & Gale, T. (2014). Co-management as a framework for the development of a tourism area response network in the rural community of Curanipe, Maule Region, Chile. Tourism Planning & Development, 11(3), 292-304. Plummer, R. & Fitzgibbon, J. (2004). Co-management of natural resources: a proposed framework. Environmental management, 33, 876-885. Rego, C. S. & Almeida, J. (2022). A framework to analyse conflicts between residents and tourists: The case of a historic neighbourhood in Lisbon, Portugal. Land Use Policy, 114, 105938.. Rahim, M.A. (2001) Managing Conflict in Organizations. 3rd Edition, Quorum Books, Westport, Connecticut. Rezaeian, A. (2002), Conflict Management and Negotiation (Advanced Organizational Rahim, M. A. (2023). Managing conflict in organizations. Taylor & Francis. Robbins, S. P., & Judge, T. (2012). Essentials of organizational behavior. Robbins, E. (Ed.). (1976). Essentials of organizational behavior, (Parsaeian, A., Erabi, S. M.), Cultural Research Office, Tehran. [In Persian] Reed, M. S., Graves, A., Dandy, N., Posthumus, H., Hubacek, K., Morris, J,.& Stringer, L. C. (2009). Who's in and why? A typology of stakeholder analysis methods for natural resource management. Journal of environmental management, 90(5), 1933-1949. Soliku, O. & Schraml, U. (2020). From conflict to collaboration: The contribution of co-management in mitigating conflicts in Mole National Park, Ghana. Oryx, 54(4), 483-493. Silva, L. F., Ribeiro, J. C., & Carballo-Cruz, F. (2023). Towards Sustainable Tourism Development in a Small Protected Area: Mapping Stakeholders’ Perceptions in the Alvão Natural Park, Portugal. Tourism Planning & Development, 1-23. Summers, J. A., Brotherson, M. J., Naig, L., Ethridge, B., Singer, G. H., Kruse, A., & Wang, W. (2008, March). A preliminary synthesis of qualitative research: Gaining emotional well-being from other parents. Paper presented at the Beach Center on Disability State of the Science Conference, Washington, Teferra, F. & Beyene, F. (2014). Indigenous claims and conflicts in managing the Abijata-Shalla lakes National Park, Ethiopia. International Journal of Thomas, K. W. (1976). Conflict and conflict management. In M. D. Dunnette (Ed.), 278 References Handbook of industrial and organizational psychology (pp. 889–935). Chicago: Rand-McNally Tanaka, T., & Takashina, N. (2023). Governance paradox: implications from Japan’s national parks for managing complex protected areas. Sustainability Science, 1-13. Tavares, J. M., & Tran, X. (2019). Is There a Strategic Interdependence Between the USA and Canada in the Tourism Sector? An analysis using game theory. Tourism planning & development, 16(3), 304-317. Yarahmadi, M. (2022). Analysis of the causes and effects of conflicts in rural tourism destinations and their management model (Case study: Tourist villages in Torqeba and Shandiz counties), Disertation in Tourism, the Degree of Doctor of Geography and urban and rural planning (PhD) in Tourism, Ferdowsi University, Mashhad, Iran. [In Persian]. Yang, Z., Shi, H., Yang, D., Ren, X., & Cai, Y. (2015). Analysis of core stakeholder behaviour in the tourism community using economic game theory. Tourism Economics, 21(6), 1169-1187. Ziaee, M., Madani, M. (2016), Good governance of tourism in protected area: the case of Yazd Game ranches, Tourism and Leisure Time, 3(6), 25-38. [In Persian] Ziaee, M., Torabian, P. (2011). The limits of social tourism acceptable changes in host society of Iran; Parishan wetland as a case of study, Geography, 8(27). [In Persian] | ||
آمار تعداد مشاهده مقاله: 294 تعداد دریافت فایل اصل مقاله: 132 |