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شناسایی پیامدهای رفتار مربیگری مدیران از منظر کارکنان شهرداری شهر قم | ||
مدیریت سازمانهای دولتی | ||
مقاله 3، دوره 11، شماره 4 (پیاپی 44)، آبان 1402، صفحه 41-56 اصل مقاله (1.68 M) | ||
نوع مقاله: اکتشافی | ||
شناسه دیجیتال (DOI): 10.30473/ipom.2023.67353.4803 | ||
نویسندگان | ||
زلفا حق گویان* 1؛ علی درخشان مهر2؛ مریم مشایخی3 | ||
1مدرس، گروه مدیریت، دانشگاه قم، قم، ایران. 2. کارشناس ارشد، گروه مدیریت، مؤسسه آموزش عالی طلوع مهر، قم، ایران. | ||
2کارشناس ارشد، گروه مدیریت، مؤسسه آموزش عالی طلوع مهر، قم، ایران. | ||
3مدرس، گروه مدیریت، مؤسسه آموزش عالی هدی، قم، ایران. | ||
چکیده | ||
مربیگری بهعنوان یک رویکرد هدایت سیستماتیک و یک فرایند راهحل محور است که به مدیران در تقویت یادگیری و تغییر کمک میکند با توجه به اینکه مربیگری یکی از مؤثرترین شیوههای یادگیری و توسعة مهارتها میباشد. هدف این مقاله شناسایی پیامدهای رفتار مربیگری مدیران از منظر کارکنان شهرداری شهر قم است. این تحقیق از نظر هدف، اکتشافی و از نظر روش گردآوری دادهها کیفی و از تکنیک تحلیل تم است. روش گردآوری اطلاعات میدانی وکتابخانهای است و ابزار گردآوری اطلاعات مصاحبه نیمه ساختاریافته میباشد. جامعه آماری کارکنان شهرداری شهر قم میباشد. نمونه برداری در این تحقیق از نوع نمونه برداری غیراحتمالی و هدفمند است. جهت تجزیه و تحلیل دادههای کیفی در این پژوهش از روش کدگذاری و تحلیل تم استفاده شده است. پس از بررسیها و تحلیلهای صورت گرفته، پیامدهای شناسایی شده برای رفتار مربیگری مدیران به دو دسته ی کلی پیامدهای فردی و سازمانی تقسیم شد. پیامدهای فردی شامل نشاط کارکنان، هوش عاطفی، رضایت شغلی، سرمایه روان شناختی و مدیریت دانش میباشد. همچنین پیامدهای سازمانی شامل رفتار شهروندی سازمانی، بهره وری، رضایت مشتری و آوای سازمانی میباشد. | ||
کلیدواژهها | ||
مربیگری؛ نتایج فردی؛ نتایج اجتماعی؛ شهرداری قم | ||
عنوان مقاله [English] | ||
O R I G I N A L A R T I C L E Identifying the Consequences of Managers' Coaching Behavior from the Perspective of Qom Municipality Employees Section | ||
نویسندگان [English] | ||
Zolfa Haghgooyan1؛ Ali Derakhshanmehr2؛ Maryam Mashayekhi3 | ||
1Lecturer, Department of Management, Qom University, Qom, Iran. | ||
2Msc, Department of Management, Tolo Mehr Institute of Higher Education, Qom, Iran | ||
3Lecturer, Department of Management, Hoda Institute of Higher Education, Qom, Iran. | ||
چکیده [English] | ||
Coaching is a systematic guidance approach and a solution-oriented process that helps managers to strengthen learning and change, considering that coaching is one of the most effective methods of learning and developing skills, the purpose of this article is to identify the consequences of the coaching behavior of managers is from the perspective of employees of Shahr Qom municipality. This research is exploratory in terms of purpose and qualitative in terms of data collection method and theme analysis technique. The method of collecting information is field and library, and the tool of collecting information is semi-structured interview. The statistical population is the municipal employees of Qom city. Sampling in this research is non-probability and purposeful sampling. In order to analyze the qualitative data in this research, the method of coding and theme analysis was used. After the studies and analysis, the identified consequences for the managers' coaching behavior were divided into two general categories of individual and organizational consequences. Individual outcomes include employee vitality, emotional intelligence, job satisfaction, psychological capital, and knowledge management. Also, organizational consequences include organizational citizenship behavior, productivity, customer satisfaction, and organizational voice. | ||
کلیدواژهها [English] | ||
Coaching, Individual Consequences, Social Consequences, Qom Municipality | ||
مراجع | ||
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