تعداد نشریات | 41 |
تعداد شمارهها | 1,113 |
تعداد مقالات | 9,524 |
تعداد مشاهده مقاله | 17,185,841 |
تعداد دریافت فایل اصل مقاله | 12,029,598 |
ارائه الگوی مخالفت سازمانی در دانشگاه | ||
مدیریت سازمانهای دولتی | ||
مقاله 5، دوره 12، شماره1 (پیاپی 45)، دی 1402، صفحه 73-88 اصل مقاله (1.59 M) | ||
نوع مقاله: اکتشافی | ||
شناسه دیجیتال (DOI): 10.30473/ipom.2024.68955.4882 | ||
نویسندگان | ||
لیلا قاسمی اسفهلان* 1؛ اکبر حسنپور2؛ سعید جعفری نیا3؛ بیژن عبدالهی4 | ||
1دانشجوی دکتری، گروه مدیریت رفتارسازمانی، دانشگاه خوارزمی؛ مربی، گروه مدیریت، دانشگاه پیام نور، تهران، ایران. | ||
2دانشیار،گروه آموزشی مدیریت منابع انسانی و کسب و کار، دانشگاه خوارزمی، تهران، ایران. | ||
3دانشیار، گروه آموزشی مدیریت منابع انسانی و کسب و کار، دانشگاه خوارزمی، تهران، ایران. | ||
4استاد، گروه آموزشی مدیریت آموزشی، دانشگاه خوارزمی، تهران، ایران. | ||
چکیده | ||
امروزه مخالفت بهراحتی در سازمانهای مدرن رخ میدهد در نتیجه سازمانهایی که در آن مخالفت وجود دارد سالمتر هستند. هدف از این پژوهش ارائه الگویی برای مدیریت مخالفت سازمانی در دانشگاههای دولتی استان آذربایجان شرقی است. روش پژوهش حاضر به صورت کیفی و مبتنی بر نظریه مبنایی کوربین و استراوس است. ابزار جمعآوری دادهها، مصاحبه نیمه ساختاریافته است. جامعه آماری پژوهش حاضر شامل 17 نفر از استادان و خُبرگان دانشگاهی بود که به روش نمونهگیری هدفمند بهصورت گلوله برفی انتخاب شدند. براساس یافتههای پژوهش حاضر، پدیدۀ محوری در دو بُعد اصلی سازنده با کدهایی نظیر اختلافنظر، زیرسؤال بردن سیاستها یا شیوههای سازمانی به شکل اصولی، روحیه کمککننده، اصلاحی و منطقی بودن نظرات ارائه شده و ...؛ در بُعد غیرسازنده با کدهایی مانند اختلافنظر، زیرسؤال بردن سیاستها یا شیوههای سازمانی به شکل غیرمنطقی، ارائه نظرات بازخوردی منفی و مغرضانه و .... شناسایی شده است. شرایط علّی اثرگذار بر مخالفت سازمانی به سه دسته عوامل فردی، مدیریتی و سازمانی - ارتباطی تقسیم شده است. عوامل مداخلهگر شناسایی شده، به دو دسته کلی: فشارهای نگرشی درونسازمانی، فشارهای برونسازمانی تقسیم شده است. عوامل زمینهای شناسایی شده عبارت است از: شرایط روانشناختی و دانشی، زمینه جمعیتشناختی، زمینه مذهبی، شرایط ارتباطی/ سازمانی، الگوی رفتاری و نگرشی مدیران و فرهنگ و جوسازمانی حاکم. پیامدهای شناسایی شده در این پژوهش عبارت است از: پیامدهای فردی و گروهی، سازمانی و فراسازمانی. | ||
کلیدواژهها | ||
مخالفت سازمانی؛ مخالفت سازمانی سازنده؛ مخالفت سازمانی در دانشگاه؛ راهبردهای مدیریت مخالفت سازمانی | ||
عنوان مقاله [English] | ||
To Present Organizational Dissent Model in The University | ||
نویسندگان [English] | ||
Leila Ghasemi esfahlan1؛ Akbar Nassanpoor2؛ SAEED JAFARINIA3؛ Bijan Abdollahi4 | ||
1h.D, Candidate, Department of Organizational Behavior Management, Kharazmi University, Instructor, Department of public Management, Payame Noor University, Tehran, Iran. | ||
2Associate, Professor, Department of HRM, Kharazmi University, Tehran, Iran. | ||
3Associate, Professor, Department of HRM, Kharazmi University, Tehran, Iran. | ||
4Professor, Department of Education Management, , Kharazmi University, Tehran, Iran. | ||
چکیده [English] | ||
Today, dissent occurs easily in modern organizations, as a result, organizations where there is dissent are healthier. The purpose of this research is to present a model for managing organizational dissent in public universities of East Azerbaijan province. The present research method is qualitative and based on the basic theory of Corbin and Strauss. The data collection tool is a semi-structured interview. The statistical population of the present study included 17 university professors and journalists who were selected by purposeful snowball sampling. Based on the findings of the present research, the central phenomenon in two main constructive dimensions with codes such as: disagreement, questioning policies or organizational practices in a principled way, spirit of helping, correction and rationality of the opinions presented. and...; In the non-constructive dimension with codes like: disagreement, questioning policies or organizational practices in an irrational way, providing negative and biased feedback, etc. Causal conditions affecting organizational dissent are divided into three categories: individual, managerial, and organizational-communicative factors. The identified intervening factors are divided into two general categories: intra-organizational attitudinal pressures, extra-organizational pressures. Identified background factors are: psychological and knowledge conditions, demographic background, religious background, communication/organizational conditions, managers' behavioral and attitudinal patterns, and the prevailing organizational culture and atmosphere. The consequences identified in this research are: individual and group, organizational and extra-organizational consequences. | ||
کلیدواژهها [English] | ||
Organizational Dissent, Constructive organizational Dissent, Organizational Dissent in University, Organizational Dissent Strategies | ||
مراجع | ||
Ali Baygi, A., & Ghambari, R. (2010). A Conceptual Model for Sustainable Higher Education, Quarterly Journal of Research in Educational Systems, 4(9), 163-145. (In Persian) Alleyne, P. (2016). The influence of organisational commitment and corporate ethical values on non-public accountants’ whistle-blowing intentions in Barbados. Journal of Applied Accounting Research, 17(2), 190-210. https://doi.org/10.1108/JAAR-12-2013-0118 Alnıaçık, E. S. R. A., & Erbaş Kelebek, E. Z. G. İ. (2019). Relationship Between Organizational Dissent Ethical Climate: Their Effects On Turnover Intentions. The European Proceedings of Social Behavioural Sciences, 54(37), 432-445. DOI: 10.15405/epsbs.2019.01.02.37 Amrollahi Biuki, N., Sarvari, M., & Taghizadeh, A.R. (2016). Explain the moderating role of freedom of expression in relation between the phenomenon of organizational dissent and organizational identity. Public Organzations Management, 6(1), 143-155. DOR: 20.1001.1.2322522.1396.6.0.10.5 (In Persian) Araste, H.R., & Memari, S. (2011). An Examination of Knowledge Management Principal Factors in the University Setting: a case study, Interdisciplinary Studies in the Humanities, 3(2), 1-13. https://doi.org/10.7508/isih.2011.1011.001 (In Persian) Cenkci, T., & Ötken, A. B. (2014). Organization-based self-esteem as a moderator of the relationship between employee dissent and turnover intention. Procedia-Social and Behavioral Sciences, 150, 404-412. https://doi.org/10.1016/j.sbspro.2014.09.038 Christian, M. S., Garza, A. S., & Slaughter, J. E. (2011). Work engagement: A quantitative review and test of its relations with task and contextual performance. Personnel psychology, 64(1), 89-136. https://doi.org/10.1111/j.1744-6570.2010.01203.x Croucher, S. M., Parrott, K., Zeng, C., & Gomez, O. (2014). A cross-cultural analysis of organizational dissent and workplace freedom in five European economies. Communication Studies, 653, 298- 313. DOI:10.1080/10510974.2013.811430 Dagli, A. (2017). Investigating the Relationship between Organizational Dissent and Life Satisfaction. Universal Journal of Educational Research, 5(4), 600-607. DOI: 10.13189/ujer.2017.050409 Garner, J. T. (2009). Strategic Dissent: Expressions of Organizational Dissent Motivated by Influence Goals. International Journal of Strategic Communication, 3(1), 34-51 Garner, J. T. (2013). Dissenters, managers, and coworkers: The process of co-constructing organizational dissent and dissent effectiveness. Management Communication Quarterly, 27(3), 373–395. https://doi.org/10.1177/0893318913488946 Garner, J. T. (2017). An examination of organizational dissent events and communication channels: Perspectives of a dissenter, supervisors, and coworkers. Communication Reports, 30(1), 26-38. https://doi.org/10.1177/08933189221088297 Garner, J. T. (2022). Exploring Collective and Multi-Audience Dissent in Organizational Meeting. Exploring Collective and Multi-Audience Dissent in Organizational Meetings, 36(4), 736-760. https://doi.org/10.1177/08933189221088297 Ghsemi Esfahlan, L., Hassanpoor, A., Jafarinia, S., & Abdollahi, B (2022). Identify the Factors Affecting the Willingness of Employees to Express Organizational Dissent. Public Organzations Management. 10(2), (75-92). https://doi.org/10.30473/ipom.2022.60449.4436 (In Persian) Goodboy, A. K., Chory, R. M., & Dunleavy, K. N. (2008). Organizational dissent as a function of organizational justice. Communication Research Reports, 25(4), 255-265. https://doi.org/10.1080/08824090802440113 Heffernan, M., & Dundon, T. (2015, June). The role of front line managers in employee voice: A social exchange perspective. In 17th ILERA World Congress. Hegstrom, T. G. (1990). Mimetic and dissent conditions in organizational rhetoric. Journal of Applied Communication Research, 18(2), 141-152. https://doi.org/10.1080/00909889009360321 Izguden, Dilruba & Erdem, Erdam (2017). The relationship between high-low context communications and organizational dissent behaviors. Mehmet Akif Ersoy Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 9(22), 104-129. Kassing, J. W. (1997). Articulating, antagonizing, and displacing: A model of employee dissent. Communication Studies, 48(4), 311-332. https://doi.org/10.1080/10510979709368510 Kassing, J. W. (1998). Development and validation of the organizational dissent scale. Management Communication Quarterly, 12(2), 183-229. https://doi.org/10.1177/08933189981220 Kassing, J. W. (2004). Dissent in Organizations. Distance Education, 1378-1380. Kassing, J. W. (2011). Dissent in organizations. Malden, MA: Polity Press. Kassing, J. W. (2012). Dissent in Organizations. Public opinion. Boulder, CO: Westview Press. Kassing, J. W., Piemonte, N. M., Goman, C. C., & Mitchell, C. A. (2012). Dissent expression as an indicator of work engagement and intention to leave. The Journal of Business Communication (1973), 49(3), 237-253. https://doi.org/10.1177/00219436124467 Maynes, T. D., & Podsakoff, P. M. (2014). Speaking more broadly: An examination of the nature, antecedents, and consequences of an expanded set of employee voice behaviors. Journal of Applied Psychology, 99(1), 87-112. https://doi.org/10.1037/a0034284 Morrison, E. W. (2011). Employee voice behavior: Integration and directions for future research. Academy of Management annals, 5(1), 373-412. DOI:10.1080/19416520.2011.574506 Motalebifar, A.R., Arasteh, H.R., Navehebrahim, A., Abdollahi, B. (2017). Analyzing factors affecting the formation and development of higher education dysfunctions in Iran. Journal of Management and Planning in Educational Systems, 9(17), 9-40. (In Persian) Müceldili, B., Tatar, B., & Erdil, O. (2021). Organizational dissent, organizational culture and communication: a conceptual framework. European Proceedings of Social and Behavioural Sciences, 101. DOI:10.15405/epsbs.2021.02.4 Ötken, A. B., & Cenkci, T. (2015). Big Five Personality Traits and Organizational Dissent: The Moderating Role of Organizational Climate. Business & Economics Research Journal, 6(2), 1-23. Payne, H. J. (2014). Examining the relationship between trust in supervisor–employee relationships and workplace dissent expression. Communication research reports, 31(2), 131-140. https://doi.org/10.1080/08824096.2014.907141 Sarkar, S. P. (2009). The dance of dissent: Managing conflict in healthcare organizations. Psychoanalytic psychotherapy, 23(2), 121-135. https://doi.org/10.1080/02668730902920389 Strauss, A., & Corbin, J. (1990). Basics of qualitative research. Sage publications. Toytok, E. H., & Uçar, A. (2018). The Effect of Administrators' Behaviors That Involves Favoritism on Organizational Opposition. Journal of Education and Training Studies, 6(n3a), 68-77. Zaini, R. M., Elmes, M. B., Pavlov, O. V., & Saeed, K. (2017). Organizational dissent dynamics: a conceptual framework. Management Communication Quarterly, 31(2), 258-277. https://doi.org/10.1177/08933189166712 Zeng, C. (2014). Organizational dissent and workplace freedom of speech: a qualitative study of young professional intra-urban migrant workers in Shanghai (Master's thesis). http://urn.fi/URN:NBN:fi:jyu-201406132011 Zeng, C., & Chen, H. (2020). An exploration of the relationships between organizational dissent, employee burnout, and work-family balance: A cross-cultural comparison between China and Finland. Communication Studies, 71(4), 633-648. | ||
آمار تعداد مشاهده مقاله: 85 تعداد دریافت فایل اصل مقاله: 246 |