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طراحی مدل مدیریت چالشهای پیادهسازی سازمان خودگردان غیرمتمرکز (دائو) | ||
مدیریت سازمانهای دولتی | ||
مقاله 5، دوره 12، شماره 3 (پیاپی 47)، تیر 1403، صفحه 67-86 اصل مقاله (832.69 K) | ||
نوع مقاله: اکتشافی | ||
شناسه دیجیتال (DOI): 10.30473/ipom.2024.70672.4957 | ||
نویسندگان | ||
معصومه افشارینژاد رودسری1؛ محمدعلی سرلک* 2؛ داود غلامرضایی3؛ اشرف رحیمیان3 | ||
1دانشجوی دکتری، گروه مدیریت، دانشگاه پیام نور، تهران، ایران. | ||
2استاد، گروه مدیریت دولتی، دانشگاه پیام نور، تهران، ایران. | ||
3استادیار، گروه مدیریت، دانشگاه پیام نور، تهران، ایران. | ||
چکیده | ||
در حال حاضر صنعت بیمه در ایران با چالشهایی نظیر پیچیدگی در فرایندها، هزینههای بالا و کاهش اعتماد مشتریان روبهرو است. در نتیجه این چالشها، نیازمندیهای جدیدی برای بهبود عملکرد و افزایش اثربخشی در صنعت بیمه به وجود آمده است. در این راستا، پیادهسازی مدل سازمان خودگردان غیرمتمرکز (دائو) بهعنوان یکی از راهکارهای نوین مطرح میگردد که با کمک فناوری بلاکچین و قراردادهای هوشمند میتواند به حل بسیاری از مشکلات موجود در صنعت بیمه کمک کند. این مفهوم در مرکز این پژوهش قرار دارد که آیا دائو میتواند در صنعت بیمه پیادهسازی شود؟ چالشهای پیادهسازی سازمان دائو بیمهای در ایران چیست؟ برای رسیدن به اهداف پژوهش از رویکرد کیفی و روش نظریهپردازی دادهبنیاد استفاده شده است. ابزار جمعآوری دادهها، مصاحبههای نیمه ساختاریافته بوده و به منظور گردآوری اطلاعات با بهکارگیری روش نمونهگیری هدفمند با 16 متخصص و فرد خبره در صنعت بیمه (در سه حوزه مالی، فنی و حقوقی) و برخی از استادان فعال در حوزه فناوری بلاکچین مصاحبه صورت گرفت. تحلیل اطلاعات از روش استراوس و کوربین و مدل پارادایمی انجام گرفت و نتیجه این تحلیل استخراج 317 مفهوم، 69 مقوله و 24 عامل است. این تحقیق برای اولین بار در کشور به بررسی پیادهسازی سازمان دائو بیمهای و عوامل مؤثر بر آن میپردازد و چالشهای پیادهسازی را شناسایی و راهکارهایی را برای مقابله با آنها ارائه مینماید. همچنین نتایج و پیامدهای پیادهسازی این مدل مورد بررسی قرار میگیرد. | ||
کلیدواژهها | ||
دائو؛ قرارداد هوشمند؛ چالشها؛ دادهبنیاد؛ صنعت بیمه | ||
عنوان مقاله [English] | ||
Designing a Management Model for the Challenges of Implementing a Decentralized Autonomous Organization (DAO) | ||
نویسندگان [English] | ||
Masoumeh Afsharinezhad1؛ Mohammad ali Sarlak2؛ Davood Gholamrezaei3؛ Ashraf Rahimian3 | ||
1Ph.D Candidate, Department of Management, Payame Noor University, Tehran, Iran. | ||
2Professor, Department of Public Management, Payame Noor University, Tehran, Iran. | ||
3Assistant Professor, Department of Management, Payame Noor University, Tehran, Iran. | ||
چکیده [English] | ||
Currently, the insurance industry in Iran is facing challenges such as process complexity, high costs, and declining customer trust. As a result of these challenges, new requirements have emerged to improve performance and increase efficiency in the insurance industry. In this regard, implementing the Decentralized Autonomous Organization (DAO) model is proposed as one of the new solutions that can help solve many problems in the insurance industry with the help of blockchain technology and smart contracts. The main objective of this research was to check whether DAO can be implemented in the insurance industry and recognize the challenges of implementing the DAO insurance organization in Iran. In this regard, a qualitative approach and grounded theory methodology were used. Data collection tools included semi-structured interviews, and information was gathered from 16 experts and experienced individuals in the insurance industry and some active professors in the field of blockchain technology selected through the purposive sampling method. Data analysis was done using the Strauss and Corbin method and the paradigm model, and the result of this analysis is the extraction of 317 concepts, 69 categories, and 24 factors. This research is the first to examine the implementation of Dao Insurance Organization and the factors affecting it and identify the implementation challenges in Iran, and provide solutions to address them. In addition, the results and outcomes of implementing this model are discussed. | ||
کلیدواژهها [English] | ||
DAO, Smart Contract, Challenges, Grounded Theory, Insurance Industry | ||
مراجع | ||
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