تعداد نشریات | 41 |
تعداد شمارهها | 1,114 |
تعداد مقالات | 9,532 |
تعداد مشاهده مقاله | 17,202,105 |
تعداد دریافت فایل اصل مقاله | 12,038,828 |
تأثیر رهبری اخلاقی بر آوای نوعدوستانه کارکنان، مورد مطالعه: کارکنان اداره کل امور مالیاتی استان گلستان | ||
مدیریت سازمانهای دولتی | ||
مقاله 3، دوره 12، شماره1 (پیاپی 45)، دی 1402، صفحه 37-52 اصل مقاله (1.26 M) | ||
نوع مقاله: پیمایشی | ||
شناسه دیجیتال (DOI): 10.30473/ipom.2024.69617.4910 | ||
نویسندگان | ||
داوود شفیعی پور1؛ اکبر بهمنی چوب بستی* 2 | ||
1استادیار، گروه مدیریت دولتی، دانشگاه پیام نور، تهران، ایران. | ||
2دانشیار، گروه مدیریت دولتی، دانشگاه پیام نور، تهران، ایران | ||
چکیده | ||
هدف از پژوهش حاضر سنجش تأثیر رهبری اخلاقی بر آوای نوعدوستانه کارکنان اداره کل امور مالیاتی استان گلستان بود که به روش توصیفی پیمایشی با طرح همبستگی انجام شد. جامعه آماری موردبررسی شامل 600 نفر کارکنان شاغل در اداره کل امور مالیاتی استان گلستان که در سال 1400 مشغول به خدمت بوده و نمونه آماری با استفاده از روش نمونهگیری تصادفی طبقهبندیشده از طریق جدول کرجسی-مورگان 234 نفر تعیین شد. ابزار اندازهگیری شامل پرسشنامههای رهبری اخلاقی از براون و تروینو (2006) با 10 گویه، آوای نوعدوستانه از زهیر و اردوغان (2011) با 5 گویه، اعتماد شناختی از یانگ و ماسهولدر (2010) با 5 گویه و بهزیستی روانشناختی آکسفورد (OHI) با 29 گویه بود که ضرایب آلفای کرونباخ آنها به ترتیب برابر با 935/0، 857/0، 860/0 و 966/0 به دست آمد. دادهها از طریق آزمونهای آماری ضریب همبستگی پیرسون، رگرسیون و تحلیل واریانس، با استفاده از نرمافزار SPSS25 مورد تجزیهوتحلیل قرار گرفت. نتایج پژوهش نشان داد که رهبری اخلاقی تأثیر مثبت و معنیدار بر آوای نوعدوستانه، اعتماد شناختی و بهزیستی روانشناختی کارکنان دارد و همچنین تأثیر مثبت و معنیدار اعتماد شناختی و بهزیستی روانشناختی بر آوای نوعدوستانه کارکنان تأیید شد. اعتماد شناختی و بهزیستی روانشناختی نقش واسطهای معناداری در رابطه بین رهبری اخلاقی با آوای نوعدوستانه کارکنان اداره کل امور مالیاتی استان گلستان ایفا میکند. | ||
کلیدواژهها | ||
رهبری اخلاقی؛ آوای نوعدوستانه؛ اعتماد شناختی؛ بهزیستی روانشناختی؛ کارکنان؛ استان گلستان | ||
عنوان مقاله [English] | ||
Investigating the effect of ethical leadership on employees' altruistic voice: explaining the mediating role of cognitive trust and psychological well-being (Study case: employees of the General Department of Tax Affairs of Golestan province) | ||
نویسندگان [English] | ||
ِDavood shafieepur1؛ Akbar Bahmani Choob Basti2 | ||
1Assistant Professor, Department of Public Management, Payame Noor University, Tehran, Iran. | ||
2Associate Professor, Department of Public Management, Payame Noor University, Tehran, Iran. | ||
چکیده [English] | ||
The purpose of this study was to assess the effect of ethical leadership on altruistic voices of employees of Golestan Tax Administration, which was done by descriptive survey method with correlational design. The statistical population included 600 employees working in the General Department of Tax Affairs of Golestan Province who were serving in 1400 and the statistical sample was 234 people using stratified random sampling method through Krejcie-Morgan table. Measurement tools included the Moral Leadership Questionnaire by Brown and Trevino (2006) with 10 items, the altruistic voice by Zuhair and Erdogan (2011) with 5 items, the cognitive trust questionnaire by Yang and Maschelder (2010) with 5 items and the Oxford Psychological Well-being (OHI). With 29 items, their Cronbach's alpha coefficients were 0.935, 0.857, 0.860 and 0.966, respectively. To analyze the data, SPSS25 software was used at the descriptive level for frequency, mean and standard deviation and at the inferential level for correlation, regression and analysis of variance tests to test the research hypotheses. The results showed that ethical leadership has a positive and significant effect on altruistic, cognitive trust and psychological well-being of employees and also a positive and significant effect of cognitive trust and psychological well-being on employees' altruistic voice was confirmed. Cognitive trust and psychological well-being play a significant mediating role in the relationship between moral leadership and the altruistic voice of the staff of the General Department of Tax Affairs of Golestan Province. | ||
کلیدواژهها [English] | ||
Ethical Leadership, Altruistic Voice, Cognitive Trust, Psychological Well-Being, Staff, Golestan Province | ||
مراجع | ||
Abdullah Zadeh, M. & Niroumand, M. (2019). Investigating the perception of ethical leadership with employees' trust in managers and involvement in work. the fourth national conference in management, accounting and economics with an emphasis on regional and global marketing, Tehran. (In Persian) Amir, D. A. (2019). The effect of servant leadership on organizational citizenship behavior: the role of trust in leader as a mediation and perceived organizational support as a moderation. Journal of Leadership in Organizations, 1(1), 1-16. https://doi.org/10.22146/jlo.42946 Avatefimonfared, E., Mahdad, A., & Mirjafari, A. (2012). Relationship between ethical leadership and psychological health with organizational trust. Ethics in Science and Technology, 7(3), 44-51. (In Persian) Bagheri, H., Salehi, M., & Hajizad, M. (2010). Professional ethics in management. Research Journal of Ethics, 3(8/7), 28-9. (In Persian) Bagherzadeh khodashahri, R., Hassanzadeh Pasikhani, M. S., & Moazen Jamshidi, M. H. (2018). The Effect of Leader Trust on Employees Voice: Investigating the Moderating Role of Empowering Leader Behaviors. Organizational Culture Management, 16(2), 327-346. (In Persian) Bahadori Khosroshahi, J., & Hashemi Nosrat Abad, T. T. (2012). The Relationship between Social Anxieties, Optimism & Self-Efficacy with Psychological Well-Being in Students. Studies in Medical Sciences, 23(2), 115-122. (In Persian) Bakhshi Arjenaki, B., Sharifi, T., & Ghasemi Pirbalouti, M. (2015). Assessment the relationship of psychological well-being with religiosity attitude, self-esteem and psychological hardiness by Equation Structural Modeling among students of Islamic Azad and public universities in Shahrekord. JHPM, 4 (3), 60-69. (In Persian) Behzadpoor, S., Vakili, M., & Sohrabi, F. (2015). The effect of resilience training on increasing psychological well-being of infertile women. Journal of Ilam University of Medical Sciences, 23(5), 131-142. (In Persian) Brown, M. E., & Treviño, L. K. (2006). Ethical leadership: A review and future directions. The leadership quarterly, 17(6), 595-616. Brown, M. E., Treviño, L. K., & Harrison, D. A. (2005). Ethical leadership: A social learning perspective for construct development and testing. Organizational behavior and human decision processes, 97(2), 117-134. https://doi.org/10.1016/j.obhdp.2005.03.002 Derakhshan, M. (2017). Prediction of Organizational Voice by the Ethical Climate and Psychological Capital. Ethics in Science and Technology, 12(2), 37-46. (In Persian) Dua, A. K., Farooq, A., & Rai, S. (2023). Ethical leadership and its influence on employee voice behavior: role of demographic variables. International Journal of Ethics and Systems, 39(2), 213-235. DOI: 10.1108/IJOES-10-2021-0200 Edezaro, P. O. (2022). Relationship between organizational justice, job satisfaction, perceived trust, employee voice, and organisational citizenship behaviuor. The Mediation role of organisational communication. International Journal of Social Science and Education Research Studies, 2(1), 22-28. https://ijssers.org/index.php/ijssers/article/view/28 Fathimozafari, R., & Alizadeh, G. (2016). The study of ryff's factor scale of psychological well-being in Nahj al-Balagha. Quarterly Journal of Nahj al-Balagha Research, 4(14), 55-72. (In Persian) Foroghi, F. (2021). Predicting teachers' organizational voice based on ethical leadership mediated by ethical culture. Applied Educational Leadership, 1(4), 81-92. (In Persian) Frömmer, D., Hollnagel, G., Franke-Bartholdt, L., Strobel, A., & Wegge, J. (2021). Linking authentic leadership, moral voice and silence-A serial mediation model comprising follower constructive cognition and moral efficacy. German Journal of Human Resource Management, 35(4), 436-466. https://doi.org/10.1177/23970022209844 Gao, L., Janssen, O., & Shi, K. (2011). Leader trust and employee voice: The moderating role of empowering leader behaviors. The Leadership Quarterly, 22(4), 787-798. Ghanenia, M., Forouhar, M., & Jalili, S. (2015). The Effect of Managers Psychological Capital Components Training on Increasing the Employees Engagement. Positive Psychology Research, 1(3), 59-72. (In Persian) Gossett, L. M., & Kilker, J. (2006). My job sucks: Examining counterinstitutional web sites as locations for organizational member voice, dissent, and resistance. Management Communication Quarterly, 20(1), 63-90. DOI:10.1177/0893318906291729 Goudarzi, S., Abasi, S., Saberi, A., & Hossinpur, E. (2021). The impact of professional ethics of physical education teachers on their psychological well-being with the role of mediator’s self-efficacy. Research on Educational Sport, 9(22), 139-162. (In Persian) Goudarzi, S., Jalali Farahani, M., & Saberi, A. (2019). The Effect of Authentic Leadership Style on the Psychological Well-being of the Employees of the Ministry of Sports and Youth with the Intermediate role of Psychological Capital. Organizational Behavior Management in Sport Studies, 6(3), 37-48. (In Persian) Hoch, J. E., Bommer, W. H., Dulebohn, J. H., & Wu, D. (2018). Do ethical, authentic, and servant leadership explain variance above and beyond transformational leadership? A meta-analysis. Journal of management, 44(2), 501-529. https://doi.org/10.1177/0149206316665461 Huang, N., Qiu, S., Yang, S., & Deng, R. (2021). Ethical leadership and organizational citizenship behavior: Mediation of trust and psychological well-being. Psychology research and behavior management, 655-664. https://doi.org/10.2147/PRBM.S311856 Jamshidian, A. R., Forohar, M. & Mohammadi, N. (2014). The use of psychological capital in improving police activities. Police Human Development, 51(11), 93-116. (In Persian) Kiani, M. S. & Bahrami, S. (2023). Explaining the model of the effect of ethical leadership on employee voice with the mediating role of organizational learning (A case study of employees of sports and youth departments in the west of the country). Management and Organizational Behavior in Sports, 12(9), 23-33. (In Persian) Kim, S. (2006). Public service motivation and organizational citizenship behavior in Korea. International journal of manpower, 27(8), 722-740. DOI:10.1108/01437720610713521 Lewis, J. D., & Weigert, A. (1985). Trust as a social reality. Social forces, 63(4), 967-985. Majlesi, M. (2013). The effect of ethical leadership on employee performance with the mediating role of organizational commitment and employees' trust in the leader of Tehran Real Estate Registry Office. Master's thesis. Islamic Azad University, Bandar Anzali International Branch. (In Persian) Masoudi Tafreshi, M., & Irajirad, A. (2018). Mediating Role of Cognitive Trust and Emotional Commitment on the Relationship between Job Satisfaction and Knowledge Sharing Intention. Journal of Research in Educational Systems, 12(43), 147-163. (In Persian) Mastracci, S. (2017). Beginning nurses’ perceptions of ethical leadership in the shadow of mid staffs. Public Integrity, 19(3), 250-264. https://doi.org/10.1080/10999922.2016.1231506 Mo, S., & Shi, J. (2017). Linking ethical leadership to employees’ organizational citizenship behavior: Testing the multilevel mediation role of organizational concern. Journal of Business Ethics, 141, 151-162. https://doi.org/10.1007/s10551-015-2734-x Naseri, M.; Aqiqi, A. & Jaber Ansari, R. (2016). Examining the relationship between ethical leadership and organizational trust in the message of Noor Hamadan, the first international conference and the third national conference of new ideas in management and economics sciences, Tehran. (In Persian) Nikolaou, I., Vakola, M., & Bourantas, D. (2008). Who speaks up at work? Dispositional influences on employees' voice behavior. Personnel review, 37(6), 666-679. DOI:10.1108/00483480810906892 Qi, Y., & Ming-Xia, L. (2014). Ethical leadership, organizational identification and employee voice: Examining moderated mediation process in the Chinese insurance industry. Asia pacific business review, 20(2), 231-248. DOI:10.1080/13602381.2013.823712 Rajabi, S., & Valadbeigi, P. (2016). Predicting Psychological Well-Being on the basis of Spiritual, Emotional and Social Intelligences in Iranian's College Students. Rooyesh, 5(1), 199-216. (In Persian) Ryff, C. D. (2013). Psychological well-being revisited: Advances in the science and practice of eudaimonia. Psychotherapy and psychosomatics, 83(1), 10-28. Keyes, C. L., Shmotkin, D., & Ryff, C. D. (2002). Optimizing well-being: the empirical encounter of two traditions. Journal of personality and social psychology, 82(6), 1007. Schlosser, F., & Zolin, R. (2012). Hearing voice and silence during stressful economic times. Employee relations, 34(5), 555-573. https://doi.org/10.1108/01425451211248569 Sherf, E. N., Parke, M. R., & Isaakyan, S. (2021). Distinguishing voice and silence at work: Unique relationships with perceived impact, psychological safety, and burnout. Academy of Management Journal, 64(1), 114-148. DOI:10.5465/amj.2018.1428 Shujaei, S., Sadeghi, M., Naimi, A. & Yousefi , P. (2020). Analysis of the Relationship between Ethical Leadership and Employee Voice with the Mediating Role of Organizational Identity and the Role of Adjusting Organizational Trust. Ethics in Science and Technology, 15(1), 130-135. (In Persian) Teimouri, H., Hosseini, S. H., & Ardeshiri, A. (2018). The role of ethical leadership in employee psychological well-being (Case study: Golsar Fars Company). Journal of Human Behavior in the Social Environment, 28(3), 355-369. https://doi.org/10.1080/10911359.2018.1424063 Travis, D. J., Gomez, R. J., & Barak, M. E. M. (2011). Speaking up and stepping back: Examining the link between employee voice and job neglect. Children and Youth Services Review, 33(10), 1831-1841. Weiss, H. M., & Cropanzano, R. (1996). Affective events theory. Research in organizational behavior, 18(1), 1-74. Yang, J., & Mossholder, K. W. (2010). Examining the effects of trust in leaders: A bases-and-foci approach. The Leadership Quarterly, 21(1), 50-63. Zehir, C., & Erdogan, E. (2011). The association between organizational silence and ethical leadership through employee performance. Procedia-Social and Behavioral Sciences, 24, 1389-1404. https://doi.org/10.1016/j.sbspro.2011.09.054 Zhao, H. (2014). Relative leader-member exchange and employee voice: mediating role of affective commitment and moderating role of Chinese traditionality. Chinese Management Studies, 8(1), 27-40. http://dx.doi.org/10.1108/CMS-01-2013-0016 Zheng, Y., Epitropaki, O., Graham, L., & Caveney, N. (2022). Ethical leadership and ethical voice: The mediating mechanisms of value internalization and integrity identity. Journal of Management, 48(4), 973-1002. https://doi.org/10.1177/0149206321100261 | ||
آمار تعداد مشاهده مقاله: 113 تعداد دریافت فایل اصل مقاله: 248 |