ارتباط بین هوش هیجانی و مشتری مداری کارکنان سازمانهای ورزشی استان تهران با درنظر گرفتن رضایت شغلی و تعهد سازمانی

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Abbasi, Homayun; Eidi, Hossein, Fatahian, Nafisa. (2018). The effect of high performance work systems on job satisfaction and organizational commitment according to the mediating role of individual-organization fit in the general administrations of sports and youth in western provinces of Iran, Organizational Behavior Management Studies in Sports, Volume 6, Number 21, pp. 125-138. (In Persian)

Acar, Zafer., Zehir,  Cemal., Ozgenel, Nurhan., & Ozsahin, Mehtap. (2013).The effects of customer and entrepreneurial orientations on individual service performance in banking sector, Procedia - Social and Behavioral Sciences, Vol‏.99, pp. 526-535.

Amdan, Suhaiel., Abdul Rahman, Ramlee., & Abu Bakar, Saridan. (2016). The Role of Extrinsic Motivation on the Relationship between Office Environment and Organisational Commitment, Procedia Economics and Finance, Vol. 37, pp. 164 – 169.

Azizian Kohn, Nasreen. (2017). The effect of justice on organizational commitment with the mediating role of organizational voice (case study: General Department of Sports and Youth of Ardabil Province), applied researches in sports management, year 7, number 3, pp. 65-74. (In Persian)

Azizian Kohn, Nasreen. (2017). The effect of justice on organizational commitment with the mediating role of organizational voice (case study: General Department of Sports and Youth of Ardabil Province), applied researches in sports management, year 7, number 3, pp. 65-74. (In Persian)

Bazund, Kyomerth; Kashif, Mir Mohammad and Ismaili, Mohammad Reza. (2012). The relationship between emotional intelligence, organizational commitment and job satisfaction of employees of the General Department of Physical Education of Lorestan province, Sports Management, Volume 5, Number 4, pp. 125-143.

Bazund, Kyomerth; Kashif, Mir Mohammad and Ismaili, Mohammad Reza. (2012). The relationship between emotional intelligence, organizational commitment and job satisfaction of employees of the General Department of Physical Education of Lorestan province, Sports Management, Volume 5, Number 4, pp. 125-143.

Chen, I-Heng., & Chung, Anyi. (2014). Self-managers: Social contexts, personal traits, and organizational commitment, Asia Pac J Manag, Vol. 31, pp. 621-642.

De Araujo, M., & Lopes, P.M. (2015). Virtuous leadership, organizational commitment and individual performance, TEKHNE - Review of Applied Management Studies, pp. 1-8.

Drydakis, Nick. (2017). Trans employees, transitioning, and job satisfaction, Journal of Vocational Behavior, 98, 1-16.

Farahani, Abolfazl; Safarinejad, Mehri; Farahani, Zahra; 2018; Analysis of behavioral and human inhibiting factors in the employment and entrepreneurship of Iranian sports; Journal: Organizational Behavior Management Studies in Sports, Spring 2018 - Number 21. (In Persian)

Farahani, Abolfazl; Safarinejad, Mehri; Farahani, Zahra; 2018; Analysis of behavioral and human inhibiting factors in the employment and entrepreneurship of Iranian sports; Journal: Organizational Behavior Management Studies in Sports » Spring 2018 - Number 21. (In Persian)

Hadavi, Talebpour, Farahani, Nakhai (2014) Analysis of the regression model of organizational entrepreneurship, emotional and cultural intelligence of managers and experts of the Ministry of Sports, two quarterly scientific research journals of sports management and development, number 2 and serial 7, autumn and winter. (In Persian)

Irji Naqander, Ramin; Pour Jafarian, Maryam, Hamidi, Mehrzad. (2013). The relationship between emotional intelligence and organizational citizenship behavior of employees of the General Department of Sports and Youth of Khorasan Razavi province, research in sports management and movement behavior, 7, pp. 1-14, journal number 731370. (In Persian)

Irji Naqander, Ramin; Pour Jafarian, Maryam, Hamidi, Mehrzad. (2013). The relationship between emotional intelligence and organizational citizenship behavior of employees of the General Department of Sports and Youth of Khorasan Razavi province, research in sports management and movement behavior, 7, pp. 1-14, journal number 731370. (In Persian)

Jorfi, Hassan., & Jorfi, Saeid. (2011). Strategic Operations Management: Investigating the Factors Impacting Communication Effectiveness and Job Satisfaction. Procedia Social and Behavioral Sciences, 24, 1596–1605. (In Persian)

Kassymzhanova Anargul, Mun Maria, (2013), "Emotional Intelligence as the Object of Research in Modern Psychology", Procedia - Social and Behavioral Sciences, 82, 892 – 894.

Lee, JungHoon (Jay)., “Michael” Ok, Chihyung., & Hwang, Jinsoo. (2016). An emotional labor perspective on the relationship between customerorientation and Jon Satisfaction, International Journal of Hospitality Management, 54, 139-150

Lee, JungHoon (Jay)., “Michael” Ok, Chihyung., & Hwang, Jinsoo. (2016). An emotional labor perspective on the relationship between customerorientation and Jon Satisfaction, International Journal of Hospitality Management, 54, 139-150.

Malinen , Olli-Pekka ., &  Savolainen, Hannu. (2016). The effect of perceived school climate and teacher efficacy in behavior management on job satisfaction and burnout: A longitudinal study, Teaching and Teacher Education, Vol. 60. pp. 144-152.

Nouri Khan Yordi, Maitham; Bashiri, Mehdi, Faraji, Rasoul, Qasimzadeh, Abolfazl and Marafet, Dariush. (1401). The effectiveness of organizational identity, organizational commitment and the desire to leave the service from the ethical climate: a case study of the General Department of Sports and Youth of East Azarbaijan Province, Scientific Research Journal of Organizational Behavior Management Studies in Sports, Volume 9, Number 35, pp. 29-41. (In Persian)

Terho, Harri., Eggert, Andreas., Haas, Alexander., &  Ulaga, Wolfgang. (2015). How sales strategy translates into performance: The role of salesperson customer orientation and value-based selling, Industrial Marketing Management, pp. 1-10.

Tsal, Chaur-luh. (2014). The Organizational Climate and Employees’ Job Satisfaction in the Terminal Operation Context of Kaohsiung Port, The Asian Jurnal of shipping, Vol. 30, pp. 373-392.

Wong, Alfred., Liu, Ying., & Tjosvold, Dean. (2015). Service leadership for adaptive selling and effective customer service teams, Industrial Marketing Management, pp. 1-10.

Yildiz,  Tepret., Nagihan., & Tuna, Kadir. (2015). Effect of Management Factor on Employee Job Satisfaction: An Application in Telecommunication Sector, Social and Behavioral Sciences, Vol. 195, pp. 673 – 679.

Zainalipour, Hossein., Sheikhi, Fini.,  Ali, Akbar., & Mirkamali, Siyed Mohammad. (2010).  A study of relationship between organizational justice and job satisfaction among teachers in Bandar Abbas middle school, Procedia Social and Behavioral Sciences, Vol.  5, pp. 1986–1990. (In Persian)