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ارائه الگوی آوای کارکنان دانشی (مورد مطالعه: کارکنان شرکت گاز شیراز) | ||
| مدیریت سازمان‌های دولتی | ||
| دوره 8، شماره 4 (پیاپی 32)، آبان 1399، صفحه 57-72 اصل مقاله (1.53 M) | ||
| نوع مقاله: توصیفی | ||
| شناسه دیجیتال (DOI): 10.30473/ipom.2020.51818.4039 | ||
| نویسندگان | ||
| الهه حسینی1؛ سعید سعیدا اردکانی2؛ مهدی سبک‌رو* 3 | ||
| 1دانشجوی دکتری، گروه مدیریت بازرگانی، دانشگاه یزد، یزد، ایران. | ||
| 2استاد، گروه مدیریت بازرگانی، دانشگاه یزد، یزد، ایران. | ||
| 3استادیار، گروه مدیریت بازرگانی، دانشگاه یزد، یزد، ایران. | ||
| چکیده | ||
| آوای کارکنان دانشی یکی از موضوعات مهمی است که در سال‌های اخیر توجه زیادی را به خود جلب کرده است، اما شواهدی که نشان‌دهنده مکانیسم‌های مختلف آوا به شکل جامع و یکپارچه باشد وجود ندارد. بنابراین، هدف از انجام این پژوهش ارائه الگوی آوای کارکنان دانشی در شرکت گاز شیراز می‌باشد. پژوهش حاضر از لحاظ هدف کاربردی و از نظر ماهیت و روش، کیفی از نوع نظریه داده بنیاد می‌باشد. جامعه مورد پژوهش شامل خبرگان دانشگاهی و کارکنان شرکت گاز شیراز می‌باشد. گردآوری داده‌ها از طریق نمونه‌‌گیری هدفمند و گلوله برفی با 15 نفر از خبرگان با استفاده از مصاحبه نیمه ساختاریافته انجام گردید و برای تحلیل داده‌ها از نرم‌افزار اطلس تی 8 استفاده شده است. سرانجام، در مرحله کدگذاری انتخابی 11 مقوله نهایی و 44 کد انتخاب گردید. برای اطمینان از روایی و پایایی پژوهش، یافته‌ها به تأیید مصاحبه‌شوندگان رسید. نتایج پژوهش نشان داد مهم‌ترین مولفه‌های آوای کارکنان دانشی در دو سطح سازمانی (مدیریت، ارتباطات، جو و محیط آوایی، ویژگی‌های شغل، منابع انسانی، ساختار سازمانی) و سطح فردی (انگیزه، شخصیت، گروه و تیم) قرار می‌گیرد. مهم‌ترین عامل در سطح سازمانی، مدیریت و در سطح فردی، انگیزه می‌باشد. در نهایت مدل آوای کارکنان دانشی ترسیم گردید. | ||
| کلیدواژه‌ها | ||
| آوای کارکنان؛ کارکنان دانشی؛ آوای کارکنان دانشی؛ شرکت گاز شیراز | ||
| عنوان مقاله [English] | ||
| Presentation the Pattern of Knowledge Employees Voice (Case Study: Shiraz Gas Company Employees) | ||
| نویسندگان [English] | ||
| Elahe Hosseini1؛ Saeed Saeida ardekani2؛ Mehdi Sabokro3 | ||
| 1Ph.D Candidate, Department of Business Administration, Yazd University, Yazd, Iran. | ||
| 2Professor, Department of Business Administration, Yazd University, Yazd, Iran. | ||
| 3Assistant Professor, Department of Business Administration, Yazd University, Yazd, Iran. | ||
| چکیده [English] | ||
| The knowledge employees voice is one of the most important topics that has attracted a lot of attention recently, but there is no evidence based on which the various mechanisms of sound are comprehensive and integrated. Therefore, the purpose of this study is to provide a model of knowledge employees voice in Shiraz Gas Company. The aim of the present study is of an applied one and the method and identity of the study are regarded as qualitative research approach with a design method of grounded theory. So, using a purposeful and snowball sampling, 15 semi-structured interviews have been held by experts. Then, the Atlas.ti 8 was used to analyze the data. Eventually, at the stage of selective coding, 11 categories along with 44 codes were selected. To ensure the reliability and validity of the research, the findings were confirmed by the interviewees. The results of the research showed that the most important components of the voice of knowledge workers include two levels of organization (management, communication, atmosphere, and voice environment, job characteristics, human resources, organizational structure) and individual level (motivation, personality, group, and team). The most important factor at the organizational, managerial, and individual levels is motivation. Finally, the model of the voice of the knowledge workers was drawn up. | ||
| کلیدواژه‌ها [English] | ||
| Employee Voice, Knowledge Employees, Knowledge Employees Voice, Shiraz Gas Company | ||
| مراجع | ||
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